Welcome to the PosiDog website. By accessing, ordering, paying, making purchases, or engaging in related activities, you agree to comply with the following terms of use.
1. Membership Terms
Purchasing products requires registration as a member. Once registered, you will be able to enjoy our services and receive related promotional information. By registering as a member, you agree to abide by these terms of service and our privacy policy.
You are responsible for safeguarding your email account and password stored in the PosiDog system. You must not disclose or provide them to third parties. All actions performed using your account and password will be considered your own, and you will be held responsible.
If you discover that your account and password have been compromised, please notify PosiDog immediately. We will suspend transactions and further use of the account upon receiving your notification.
We respect your privacy. Please refer to our "Privacy Policy" for more details.
This website is only available to individuals who are at least 18 years old or who are considered adults in their jurisdiction. If you do not meet this requirement, please discontinue using this website.
Order Confirmation
When you complete the ordering process on the PosiDog website in accordance with the specified methods, conditions, and procedures, you agree to comply with these terms and the transaction conditions and restrictions outlined on the webpage. After placing an order, our system will automatically send a notification, but this only indicates that we have received your order, not that the transaction is complete or that a contract has been established. PosiDog reserves the right to accept or reject orders.
Payment
You agree to pay all fees for products and services displayed on the PosiDog website. PayPal payments are used solely to confirm your card's validity and obtain transaction authorization and do not represent payment or transaction completion.
Order Cancellation and Changes
After order confirmation, if you need to make changes or cancel, please contact us via email or private message within 12 hours of placing the order. If the 12-hour grace period has passed, we reserve the right to refuse modifications or cancellations. If you need to correct the shipping address, please also contact us within 12 hours of placing the order so that we can manually adjust it before shipping. Orders that have already been shipped will be handled according to our return and exchange policy.
Shipping and Delivery
After payment confirmation, we will ship the goods to the address you provided. Please ensure the address is accurate, as you will be responsible for any failed delivery costs.
Risk Transfer
The risk transfers to you once the goods are shipped. Upon receiving the goods, please inspect them immediately. If there are any issues, please notify us within two business days.
Return and Exchange Policy
Our products are custom-made, and we cannot accept returns or exchanges unless there is a defect. Please carefully confirm the size before ordering to ensure your order is correct.